Refund Policy Page

Refund policy

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The refund will be processed after the product is picked and quality checked by the QC team.

Payment Method

Refund Option

Refund Time

 Cash On Delivery (COD)

Bank Deposit

4-5 working days

Khalti / IME Pay

To be credited in respective account

2-3 working days

ESewa

To be credited in respective account

2-3 working days

Card Payment

Visa & Master Card

To be credited to card

7 working days

Credit Card

To be credited to card

7 working days

 

Shipping charge refund

If the refund is initiated due to “no longer needed” -then the shipping charge will not be refunded

If the refund is initiated due to defective/damaged/wrong/quality issue then the shipping charge will be refunded.