Return policy
1. Upon
product delivery, please do inspect product quality right away to ensure
satisfaction. If the product is damaged, defective, incorrect or incomplete
(missing parts) at the time of delivery, please file a return request on the
app or website within 7 days of the delivery date.
2. The
product must be unused, unworn, unwashed and without any flaws. Fashion
products can be tried on to see if they fit and will still be considered
unworn. If a product is returned to us in an inadequate condition, we reserve
the right to send it back to you.
3. Mobile
phones, Laptops, Computers and other consumer electronic items are
non-returnable and non-refundable. But if the product is damaged, defective or
incomplete (missing parts) at the time of delivery we will return it
straightaway.
4. We
accept a change of mind in following categories: Men’s Fashion, Women’s
Fashion, Men’s bags, Women’s bags, Luggage & Suitcase etc. Exceptions are laptop
& computer accessories, Mobile & electronic items, home appliance
items, women's intimate apparel, men's innerwear, eyewear, jewelry, watches,
Furniture and furnishing etc. But a return shipping fee / delivery cost will be
deducted from your refund.
5. For a third party seller products contact the third-party seller within 7 days of receipt.
6. All product packaging (boxes, original tags, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
7. Items that have been resized, damaged, or otherwise altered after delivery won't be accepted for return.
8. Contact
the manufacturer directly or you can contact through us for product
registration and warranty-related information.
9. For
overseas products, please refer to the product page to check the applicable
return reasons.
10. For device-related issues after usage please contact the brand warranty provider directly (if applicable). For more information please
:- Please note that certain items marked as non-returnable on product page are not eligible for return. For more information you can directly contact on our customer service number.